What our clients have to say:
“I just got the CD and I LOVE IT!!!!!! Please install it ASAP!!!
It's
the COOLEST MOH EVER!”
Maite A. Eceiza
General Manager
Bogart's American Grill
“Just a quick note to tell you how happy I am with our latest
production. I love the voice we have used in the past and requested
that we have the same one again. I was concerned that the tone was a
little different on the new announcements. But much to my surprise
and pleasure one of our doctors commented that our message was
better and clearer that ever before. It is nice to keep a current
message containing fresh information with a minimum of effort.
We have a new billing company and our office has been receiving many
phone calls intended for their office. We added the billing number
just after the greeting on our new message and the billing calls are
directed before we even answer the phone. It has saved patient dis-satisfaction
because they don’t have to tell their “story” one more time. It has
saved our staff time because we don’t have to listen in vain or do
the transfer procedure.
We are very happy with our service.”
Ellen Abercrombie, Operations Manager/Marketing
Pathology Associates Services
"Atlantic OnHold provides the Greater Raleigh Chamber of
Commerce with a tremendous tool to promote our products, services,
and events to our members, potential members, and newcomers.
. . We have been extremely pleased with the professional nature
of their company and their finished product. Atlantic OnHold
has become an important part of our marketing strategy."
Harvey Schmitt
President and CEO
Greater Raleigh Chamber of Commerce
"Our members find that Atlantic OnHold can help reduce patient
and staff stress by providing a soothing and informative message
while people are on hold. In the medical profession, we try to
minimize hold time, but we also want to assist each caller in
a professional and sensitive manner. Atlantic OnHold can help."
Shawn Scott
Director Membership Services & Marketing
North Carolina Medical Society
“… the messages created by Atlantic OnHold have been a real success
for Sir Speedy-Morrisville. To date, many customers have said
‘I didn’t know that you provided…,' which has resulted in additional
business for us.”
John Barbati
Owner
Sir Speedy
"I’m still amazed at the technology and how simple the installation and
setup was. If all the companies we used in our expansion had been as professional
as Atlantic OnHold, it would have relieved quite a lot of stress."
Stan Creech
President
Creech Import Repair
"The message on hold sounds "Great!" I really like the male voice. The after-hours
female voice is also very delightful and friendly. Thanks so much!!"
Linda Egerton
Egerton & Associates
"We wanted to take advantage of the time that our callers are placed on
hold. Atlantic OnHold provides useful information and promotes our upcoming
events to our members. Atlantic OnHold came highly recommended and has been
an excellent company to work with."
Allison Dew
Director of Education & Programs
NC Healthcare Facilities Association
"We were having problems with numerous hang-ups, but since we‘ve started
with Atlantic OnHold we‘ve seen a 75% reduction in lost calls."
Gail Uzzell
Practice Manager
Raleigh OB/GYN
"I spend roughly 98% of my budget to make the phone ring and only 2% on
Atlantic OnHold to make an impactful, positive impression on the caller when
they choose to call."
Brian Hoyle
Director of Marketing
Eye Care Associates
"The differences between Atlantic and their competitors are numerous. The
sound and clarity is a higher quality and the message is downloaded digitally,
which saves time for our staff. I cannot say enough about my experience with
Atlantic."
Tia Jones
Member Relations Director
Capital City Club of Raleigh
"We are always looking for new, best practices to help our members thrive.
Since so much of our business is handled on the phone or via the web, Atlantic
OnHold is a perfect fit."
Emalyn Mercer
Director
NC Association of Staffing Professionals
"The message is fantastic. I appreciate how quickly and professionally you
responded. Too easy! Everyone here is impressed with the message content,
etc., and of course I took full credit."
Kris Mobley
Owner
KLM
"..Atlantic OnHold really does work! We‘ve heard so many positive
comments from our customers. Any business that has to put callers on
hold should have your service."
Kevin W. Myers
Owner
Pet Mania
"The biggest reason we work with Atlantic OnHold is because of your consistent,
proactive service policy. It means a lot to us that we can change our message
out there in a hurry."
John R. Ray
Owner
Crowley‘s Restaurants, Inc.
"In many instances, we have found the on hold announcements, via Atlantic
OnHold, to be as effective as placing an ad in the newspaper or on the radio."
Diane Souther
Marketing Director
Asheville Eye Associates
"We are always looking for vendors who can provide value to our membership.
Atlantic OnHold provides a must-have service for many of our members and
we are pleased to endorse them through our Affinity Program."
T. Jerry Williams
President
North Carolina Restaurant Association
"We looked at several companies providing this type of service but all except
Atlantic OnHold came with a lot of baggage and complaints after we called
their references. They have the best reputation in the state and we are pleased
to endorse them."
Mike Wolfe
Chairman of the Benefits & Services Committee
North Carolina Tire Dealers and Retreaders Association
